Business Analyst (Dynamics)

Responsibilities:

  • Provide business analysis and CRM domain knowledge on customer projects in collaboration with our solutions and technical architects

  • Document detailed business requirements including business use cases, business rules and process workflows

  • Interface with Business users and Client SME’s for requirements, demos, User Acceptance Testing

  • Be the liaison between the Customer and the technical team during the entire duration of project execution

  • Provide solutions for the identified business requirements

  • Work with Solution Architects in addressing the business requirements with the out-of-the-box configurations of CRM Tool (Dynamics)

  • Performs testing of features coming out of development team before it goes to UAT.

 

Required Skills/Experience:

  • Applicants must have a MBA (Sales & Marketing) or related fields. Having a degree in Computers is desirable

  • 2+ years of experience in a related occupation

  • Excellent communication skills and ready to travel 25% of the time

  • Must be Certified Salesforce or Microsoft Dynamics Administrator

  • Ability to perform in extremely dynamic environment with Agile development approach

 

Employer Contact

HR Manager:
Plot No.488 and 489, Fifth Floor, Sai Ganesh Towers, Ayyappa Society, 100 Feet Rd, Chanda Naik Nagar, Madhapur, Hyderabad, Telangana 500072
hr.india@forsysinc.com