Forsys blogs feature best practices, trends, and insights on business and technology transformation topics from leaders across industries and functions.
It’s important to keep track of all your interactions with customers and prospects in one place—emails sent, phone calls made, meetings scheduled, presentations shared, and RFPs sent. Reason? A company’s …
Are you aware that in 2020, 44% of organizations automated nearly half of their testing efforts? No wonder, the automation testing market is expected to grow from $20.7 billion to …
The year 2022 proved to be a critical one for the automation testing industry in general. It evolved from serving as an independent function within software delivery businesses to becoming …
What does 2023 look like for CRM innovation? What’s the growth trajectory of CRM? How will CRM platforms enable and empower businesses to wow their customers with the digital customer …
Today’s hyper-connected ecosystem is pushing businesses to collect, utilize, and maintain customer data to reorient their customer experience initiatives. Consequently, the expectations for a good customer experience are rising and …