It’s important to keep track of all your interactions with customers and prospects in one place—emails sent, phone calls made, meetings scheduled, presentations shared, and RFPs sent. Reason? A company’s …
Are you aware that in 2020, 44% of organizations automated nearly half of their testing efforts? No wonder, the automation testing market is expected to grow from $20.7 billion to …
The year 2022 proved to be a critical one for the automation testing industry in general. It evolved from serving as an independent function within software delivery businesses to becoming …
What does 2023 look like for CRM innovation? What’s the growth trajectory of CRM? How will CRM platforms enable and empower businesses to wow their customers with the digital customer …
Today’s hyper-connected ecosystem is pushing businesses to collect, utilize, and maintain customer data to reorient their customer experience initiatives. Consequently, the expectations for a good customer experience are rising and …
