Managed services

Experience intelligent customer support by Forsys as we take a leading role in reducing your total cost of ownership and improving end user participation and adoption. In an evolving cloud universe, it is necessary to rely on a trusted partner who can manage your support services by understanding your needs and providing proven solutions to daily operations.

Products we support

APTTUS

  • - Configure Price Quote
  • - Contract Lifecycle Management
  • - Digital Commerce
  • - Billing & Revenue Recognition

Salesforce

  • - Salescloud
  • - Servicecloud
  • - Communitycloud
  • - Salesforce CPQ
  • - ECommerce on Salesforce CPQ
  • - Salesforce Billing

Oracle EBS
(10.7, 11x, 12x)

  • - Financials
  • - Supply Chain Management
  • - Infrastructure services
  • - Database Managed Services
  • - Business Intelligence (BI)

Oracle Cloud

  • - SCM cloud
  • - ERP cloud
  • - HCM Cloud

Activities we support

  • Configuration activities
  • Customizations
  • Defect fixes
  • Enhancements
  • Upgrades
  • Health checks and Training
Configuration Activities:
  • Administration
  • Product Set up
  • Rules Set up
  • Data Migrations
  • Upgrades
  • Reporting
Customizations
  • Apex/Visualforce
  • Salesforce Lightning
  • APTTUS Customizations
  • Oracle Cloud Bolton applications
  • Angular Applications on Salesforce
  • Integrations

Why forsys

Right shore model
  • 24 * 7 Support The Business (STB) services
  • Support during US holidays and non-Business hours
Proactive Maintenance
  • Preventive Maintenance and predictive monitoring
  • Swat Team for critical actions
Technology based support
  • Infrastructure and virtualization support
  • Custom application support
Industry Best Practices
  • Dedicated Engagement Managers and regular syncups
  • Single point of contact for day to day activities
Partnerships
  • Oracle Gold Partner
  • Oracle Co development partner
  • Apttus Gold implementation partner
  • Salesforce implementation partner
Expert teams
  • 25 + Oracle Cloud certified resources
  • 30 + Salesforce certified resources
  • 20+ Apttus certified resources
  • 15+ Certified Architects and Managers